How we will take account of our duties under the Equality Act
I make sure that my office meets the requirements of the Equality Act 2010. This includes making sure we consider adjustments for people with protected characteristics. We understand that some people may have difficulty expressing themselves or communicating clearly and/or appropriately. We will always consider the needs and circumstances that we have been made are aware of, before deciding how best to manage the situation. This will include making reasonable adjustments.
Examples of reasonable adjustments might include:
However, this does not mean we will tolerate abusive language, violence, shouting, or other unacceptable behaviour or actions.
If an individual with a protected characteristic becomes the subject of a restriction under this policy, we will consider whether the restriction may affect them more than someone without that characteristic. If this is the case, we may make different arrangements so they can still receive an adequate service.